Our Services

Software issues and difficulty? We'll configure the software to your specifications. We can also set up a desktop shortcut, a Start Menu item, and an icon on the Quick Launch toolbar if you'd like. If you also need to learn how to use your computer, tablet or laptop software make an appointment.

Installing your software

We'll help you install and configure up to 5 e-mail accounts or software applications on one computer. (certain software might need to be purchased)

Updating the software

We'll activate your software if necessary, and install any critical updates.

Computer programs running slowly? Seeing unwanted ads and pop-up windows? Your device may be infected with viruses or spyware. We have the expertise to get things running cleanly again.  Just a Tune Up? Make an appointment.

OS/software troubleshooting.

If your computer is running slowly, crashing frequently, or blue screens are appearing out of nowhere, make an in-store reservation and we'll diagnose and fix the problem. If you think you have a virus, learn about our Virus and Spyware Removal service.

What kinds of drives and devices do you recover data from?
If it holds data, we will take it. A list would be too long to compile, but it includes all makes and models of laptops, desktops, hard disk drives.

What sorts of data can be recovered?
We attempt to save any and all data, including songs, photos, files and more.

Can any device be recoverable?
Sometimes data recovery can be a difficult process, we will attempt to recover as much as possible. Sometimes the data is beyond being recovered, sometimes it is even misplaced on the your device, 99% of the time it is recoverable, unless the device has been damage in which prevents us from recovering it, or if the device was somehow reformatted, the data is lost.

What do you need to recover my data?
Technically, we need only the physical hard drive or storage media. If the data is on a drive in a computer or other device, schedule an appointment, we will normally need a password to get into the device, most times we won’t. Also, if you can provide a list of the specific files you are looking for, it will help us ensure we recover what you need, but we can start the recovery without it.

When will I receive my recovered data?
Data recovery is tricky and depends on the exact device that failed and the nature of the failure. The time it takes to recover files can vary.

What will my recovered files be saved on when I get them back?
Once we recover your files, we save them to an appropriate external drive or a CD. You can supply your own drive in advance, or we will provide you with one at no additional cost.

How do I back up my data to prevent this from happening again?
You can back up your data on a separate type of media (such as an external hard drive or USB flash drive) or back it up online using cloud storage. Using both provides extra protection. Consider backing up your personal data once a week and backing up business data on a daily basis. Most backup methods allow you to schedule automatic data backups as often as you want. If you want to learn how to affectingly backup your information, we will help you to do that.